ByteNexus

Common Issues

98% of the time, issues happen due to permission errors. Run /checkpermissions before proceeding to anything!

How to Set Up Cross-Server Chat

1. Add the bot to your server using the button below.

2. Create or select a channel for the chat, then join using the command: /start
   (Note: You need "Manage Channel" permissions to use this command.)

3. To disable the chat, use the command: /disconnect
   (Note: "Manage Channel" permissions are also required for this command.)

4. Important: Media files are supported. Only GIFs from Tenor or Giphy links are supported at this time. 

5. Please follow the rules provided here:

How to Set Up Twitch and Discord Relay

1. Add the bot to your server using the button below.

2. Create or select a channel, then retrieve the channel ID.
   Click here for a guide on how to find your channel ID.

3. Visit twitch.tv/bytenexus and submit your link request using the following format:
   !link <YourChannelID>
   Example: !link 12345678987654321

4. Confirm  the pairing by saying ''/confirm'' in the channel you are setting up.
   (Note: You need "Manage Channel" permissions to use this command.)

5. Pro Tip: You can link multiple Discord channels if needed. Be sure to replace the example channel ID with the actual ID for each channel.

6. Removal: Say  ''/unlink [twitchusername]'' to unpair a channel (or you can just delete the channel)
   (Note: You need "Manage Channel" permissions to use this command.)

7. Recommended: This bot will function best with moderator role on Twitch!!!

Rules for the public /connect

1. Be Respectful Across Servers
   You’re communicating with users from different communities. Treat everyone with kindness and respect, no matter what server they’re from.
   
   

2. No Cross-Server Spam
   Avoid sending repeated messages, irrelevant content, mass mentions, or unsolicited promotions across channels.
   
   

3. Keep It Friendly for All Audiences
   Since connected servers may have different rules, keep language and content safe, respectful, and appropriate for general audiences.
   
   

4. No Server Raiding or Harassment
   Do not organize or participate in raids, harassment, or targeted attacks on other communities through this bot.
   
   

5. No Server Advertisements
   Do not share server invites or promote communities unless all connected servers explicitly allow it.
   
   

6. Protect Privacy
   Never share personal information about yourself or others. What you say here is visible across multiple servers.
   
   

7. No Impersonation or Misrepresentation
   Do not impersonate other users, moderators, bots, or communities.
   
   

8. Follow Discord's Terms
   All users must follow Discord’s Terms of Service and Community Guidelines.
   
   

9. Don’t Bypass Filters
   Do not try to get around blocked words, link filters, or media restrictions in any connected channel.
   
   

10. Report Violations Responsibly
    If you see someone breaking the rules, use the /report command. Misuse of this system may lead to action against you.
    
    

11. Bot Moderators Have Final Say
    The bot’s moderation team can take action independently of your local server staff to maintain network-wide standards.
    
    

12. Enjoy the Conversation
    You’re part of a wider community. Be friendly, engage respectfully, and have fun chatting across servers!

Privacy Policy

Effective Date: 26/12/2024

Welcome to ByteNexus! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our bot, website, and related services to enable Discord server connections, Twitch integration, and more.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Discord Data

• Server Information: Server ID, channel IDs, and optional message content for bot functionalities.

• User Data: User IDs, usernames, and roles for interaction tracking and personalised features.

• Permissions: Discord permission settings to ensure the bot operates as intended.

1.2 Twitch Data

• Chat Data: Twitch chat messages, metadata, and channel information during Twitch integration.

• Account Information: Your Twitch username and any associated integration data.

1.3 Website Data

• Contact Forms: Information you provide via contact forms, such as your email and message content.

• Cookies and Analytics: Website usage data through cookies to improve your browsing experience. (From Google itself)

1.4 Logs

• Logs of commands and system interactions for troubleshooting and improvement.

2. How We Use Your Information

We use your data to:

• Enable communication between Discord servers and integrate Twitch chats with Discord channels.

• Monitor and improve the bot’s performance and user experience.

• Respond to user inquiries or support requests submitted.

3. Sharing Your Information

We do not sell or share your information with third parties, except:

• With Your Permission: For specific integrations or functionality you authorise.

• For Legal Reasons: If required to comply with laws or valid legal requests.

4. Data Security

We use standard security measures to protect your data. While we strive to ensure your data’s safety, no system is 100% secure. Use the bot and integrations at your discretion.

5. Media Content

If you choose to send or share media (e.g., images, videos, or files) through ByteNexus, please note the following: 

• Public Visibility: Media sent through the bot may be visible to all users of ByteNexus across connected servers. Exercise caution when sharing content.

• Legal Compliance: Sharing illegal, harmful, or prohibited content is strictly forbidden. This includes but is not limited to:

  • Child exploitation material

  • Violent or graphic content

  • Copyright-infringing media

  • Other content that violates local or international laws

• Risks of Violation: Sharing such content can result in severe consequences, including:

  • Reporting to appropriate authorities.

  • Permanent bans from using ByteNexus.

  • Legal actions taken by relevant authorities.

• User Responsibility: By sharing media, you confirm that you hold all necessary rights and that the content complies with applicable laws and the terms of this Privacy Policy.

6. User Controls

• Opt-Out Options: Disable bot features or integrations through the bot’s settings or commands.

• Twitch Disconnect: Unlink your Twitch account at any time through the bot’s settings.

7. Cookies and Website Analytics

Our website uses cookies to:

• Enhance user experience.

• Analyse site usage through tools like Google Analytics.

You can disable cookies through your browser settings.

8. Third-Party Services

ByteNexus integrates with services such as Discord and Twitch. Their privacy policies govern how they process your data:

• Discord Privacy Policy

• Twitch Privacy Policy

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. Continued use of ByteNexus implies your acceptance of any updates.

10. Contact Us

For questions or concerns, contact us via:

• Support Server: https://discord.gg/8Hv5f4AU3B

By using ByteNexus, you agree to this Privacy Policy and consent to the collection and use of your information as outlined above.